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Why® Group

PRIVACY & DATA PROTECTION

Privacy Policy

Last updated: November 20, 2025

At Why® Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or inquiry forms
  • Subscribe to our newsletter or communications
  • Request information about our products or services
  • Interact with our live chat support
  • Create an account or user profile

This information may include: name, email address, phone number, company name, job title, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address and location data
  • Browser type and version
  • Device information (type, operating system)
  • Pages visited and time spent on pages
  • Referral source and navigation patterns
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, operate, and maintain our website and services
  • To respond to your inquiries and provide customer support
  • To send you marketing communications (with your consent)
  • To improve our website, products, and services
  • To analyze usage patterns and optimize user experience
  • To detect, prevent, and address technical issues or security threats
  • To comply with legal obligations and enforce our terms
  • To conduct business operations and internal analytics

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website.

Types of Cookies We Use:

  • Essential Cookies: Required for basic website functionality
  • Performance Cookies: Help us understand how visitors interact with our site
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Track your activity to show relevant advertisements

You can control cookie preferences through your browser settings or our cookie consent banner. Note that disabling certain cookies may affect website functionality.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who assist in website operations, analytics, email delivery, and customer support
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Legal Requirements: When required by law, court order, or government request
  • Protection of Rights: To protect our rights, property, safety, or that of our users
  • With Your Consent: When you explicitly agree to share your information

5. Your GDPR Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under GDPR:

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of how we process your data
  • Right to Data Portability: Request transfer of your data to another organization
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us using the information provided below.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection practices
  • Secure backup and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Providing our services and maintaining business relationships
  • Complying with legal, accounting, or reporting requirements
  • Resolving disputes and enforcing our agreements

When we no longer need your personal information, we will securely delete or anonymize it.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Why® Group

Email: support@ygroup.jp

Website: https://ygroup.jp

Address: Nishishinjuku, Shinjuku-ku, Tokyo, Japan

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Updating the "Last updated" date at the top
  • Sending you an email notification (if we have your email address)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.